Need help with Dropit? We're happy to sort it out.
Email hello@nyrai.ai and we'll get back to you. Include your macOS version and what you were doing when the issue happened.
Make sure the phone and Mac are on the same Wi-Fi network. Re-open the address Dropit shows (or rescan the QR code) and accept the one-time security notice in the browser — Dropit uses a local certificate so phones can connect securely.
On the Mac, into your Downloads folder. On a phone or laptop, through your browser's normal download.
Yes — files transfer directly between your devices, encrypted, and never touch the cloud. Dropit collects no data. See our Privacy Policy.
30-day, no-questions-asked. Email hello@nyrai.ai.